South Korea’s data protection authority has temporarily halted new downloads of the Chinese AI application, DeepSeek, due to concerns over the app’s handling of personal data. This decision reflects growing global apprehension regarding data privacy and security associated with AI technologies.
Regulatory Action by the Personal Information Protection Commission (PIPC)
On February 17, 2025, the Personal Information Protection Commission (PIPC) announced the suspension of new downloads of DeepSeek’s AI app within South Korea. The suspension, effective from February 15, 2025, was implemented after DeepSeek acknowledged partial non-compliance with South Korea’s personal data protection regulations. While new downloads are halted, existing users retain access to the app, and the web-based service remains operational. DeepSeek has committed to enhancing its data protection measures to align with South Korean laws before resuming new downloads.
Findings from the National Intelligence Service (NIS)
Prior to the PIPC’s action, South Korea’s National Intelligence Service (NIS) raised alarms about DeepSeek’s data collection practices. The NIS reported that the app excessively gathers personal information, including keystroke patterns capable of identifying individuals. Additionally, concerns were highlighted regarding the potential transfer of chat records to servers operated by Chinese companies, posing significant privacy risks.
Global Context and Similar Measures
South Korea’s decision aligns with actions taken by other nations addressing privacy and security issues related to DeepSeek. In January 2025, Italy’s data protection authority mandated the blocking of DeepSeek’s chatbot services due to insufficient transparency in data handling practices. Similarly, countries such as Australia and Taiwan have restricted the use of DeepSeek on government devices, citing comparable concerns.
DeepSeek’s Response and Future Actions
In response to the suspension, DeepSeek has appointed legal representatives in South Korea and expressed a commitment to collaborate with the PIPC to rectify identified issues. The company has stated that it will implement necessary improvements to its data protection protocols to comply with South Korean regulations, aiming to resume new downloads promptly.
The suspension of DeepSeek’s AI app downloads in South Korea underscores the increasing global emphasis on data privacy and security in the realm of artificial intelligence. As AI technologies continue to evolve, it is imperative for developers and service providers to prioritize robust data protection measures to maintain user trust and comply with international standards.