Following a severe turbulence incident that led to one fatality and multiple injuries, Singapore Airlines (SIA) has announced significant changes to its in-flight service protocols to enhance passenger safety. The incident, which occurred on a flight from London to Singapore over Myanmar, prompted the airline to reevaluate its approach to managing unexpected turbulence. Learn about Tragic Incident: Elderly Passenger Dies After Severe Turbulence on Singapore Airlines Flight.
Adjusted Meal and Beverage Service
Effective immediately, SIA will no longer serve meals or hot beverages when the seatbelt sign is on. This decision aims to prevent injuries caused by hot spills and unsecured service items during turbulence. The airline has taken this “more cautious approach” to ensure that both passengers and crew are seated and secured in such conditions, minimizing the risk of accidents.
Continued Safety Practices
The existing policy of securing all loose items and equipment in the cabin will remain in force. This measure is critical during poor weather conditions or when flying through unstable air masses. Additionally, crew members are instructed to return to their seats and fasten their seat belts immediately once the seat belt sign is illuminated, further ensuring their safety and readiness to assist passengers if needed.
These updated safety measures reflect Singapore Airlines’ commitment to passenger safety and its responsive action plan following the traumatic turbulence experience. By adjusting service procedures and reinforcing crew protocols, SIA is taking proactive steps to mitigate risks and enhance the overall safety of its flights.
Also learn about Ongoing Medical Crisis for Passengers of Turbulent SIA Flight SQ321 in Bangkok.
