Qantas plans to cut 850 Australian corporate jobs and outsource work to Accenture, with most affected roles moving to India, BBC reported. The airline said the multi-year deal was intended to modernise its IT systems and improve efficiency.
The cuts will begin in mid-2027, starting with finance, procurement, people and marketing roles, according to BBC. Some work will also shift to teams in Australia, and Qantas said affected staff would be redeployed where possible.
Chief executive Vanessa Hudson told staff the cuts would take place over the coming years and apologised for the uncertainty, Channel News Asia reported. The airline said the changes would help it overhaul older systems and simplify corporate functions as it accelerates the use of artificial intelligence.
According to BBC, Hudson said Qantas was in talks with unions and staff about the plans. The company said work taken over by Accenture would eventually be transformed further using automation and AI.
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