Microsoft has begun restoring servers after a global outage disrupted access to Microsoft 365 services, including Outlook and Teams. The company said customers could experience a gradual recovery rather than an immediate return to normal.
A portion of the affected servers had returned to service and remained stable, while traffic was being shifted to alternative routes where possible, The Guardian reported. Microsoft said it had observed limited recovery in some regions.
The company was investigating recent configuration updates as a possible cause. It said a core process on affected servers was becoming overwhelmed, leaving them unresponsive, and was working to restart and validate the remaining servers.
Microsoft said there was no indication the outage was caused by a cyber attack, according to ABC News Australia. Australia’s national cyber security coordinator was looking into the disruption, which affected businesses, government agencies and other organisations in the country.
